Postage and Delivery Policy

Postage

Information regarding postage time frame can be found on each product page. Please note, all lead times are subject to change. Once an item is ready to be posted, you’ll receive a confirmation email with a tracking number to view and track for delivery.

Delivery Overview

Here is a breakdown of the delivery methods you can expect for each category of item in your order:

Accessories Pieces

Items such as bookmarks, greeting cards, keychains, stickers, etc. will be posted in a small padded envelope, using Royal Mail First Class service.

Small Items

Items such as individual frames, coasters, mugs will be posted either in a padded envelope or small box with protection in box, using Royal Mail Tracked 48hr service.

Medium Products

Homeware pieces such as cushions, multiples of drinkware and frames, etc. will be posted either in a padded envelope or small box with protection in box, using Royal Mail Tracked 24hr service.

Larger Products*

Larger pieces such as Acrylic signs, bulk orders of drinkware, homeware, etc, will be posted in suitable boxes with protection, using  using Royal Mail Tracked 24hr service or the parcel equivalent. 

*: We will discuss this with you at the time of informing you when order is ready to be posted.